Internet, Phone & Television

Helpful facts

We offer free Wi-Fi throughout the hotel. You can log in by entering:

Username: room number

Password: Excelsior

To call a room, simply enter the number of that room. To make an internal call, simply type in the desired number.

Important internal numbers:

Bar and room service: 626

Reception: 620

Castello di Dolasilla Beauty & Spa: 630

Emergency: 820 (after midnight)

From now on our reception can be reached directly via Whatsapp at +39 0474 340009.

NEW: In addition to the extensive unified channel list throughout the hotel, the television also offers an innovative casting system. This system not only allows streaming of multimedia content from their mobile device to the TV but even provides access to various streaming providers (Netflix, Prime Video, etc.) with you own credentials. All while ensuring the utmost privacy. The credentials will be deleted daily (or at check-out), thus preventing access by unauthorized persons.