Hotel A-Z

Helpful facts

APOTHEKE

Klobenstein Pharmacy | Leitweg 14

6345 Kössen | T +43 5375 5324

DOCTOR

Family practice for general medicine Andrea Ganster

Moosen 5 | 6344 Walchsee | T +43 5374 5232

The medical on-call service is available at the weekends

under the number 141.

BABY

For hygienic reasons and out of consideration for the

other guests, we ask you to use a baby diaper for your little ones.

use a baby diaper. These can be purchased from us

at the reception for an additional charge of € 1,50

can be purchased.

Your room telephone has a

baby monitor function. If required, please contact

reception if required.

BATHROBE, BATH BAG AND TOWELS

Your bathing bag with cozy bathrobe, slippers and towels are already waiting for you in your room.

waiting for you in your room and will be happy to accompany you

stay. You can purchase the bathing bag at reception.

TELEPHONE OPERATING INSTRUCTIONS

These are available in the room.

DO NOT DISTURB SIGN

If you would like some peace and quiet in your room, please

simply hang the sign on the outside of the room door.

FIRE

Please adhere to the escape plan hanging in each room.

room.

BUS CONNECTIONS

Local timetables are available at reception

and can be seen in the hotel transmitter.

You can use the buses free of charge with the Kaiserwinkl Card

free of charge.

CHECK-IN/CHECK-OUT

The booked rooms are available on the day of arrival from

15.00 on the day of arrival and until 10.00 on the day of departure.

available. An early check in / late check out is only possible after consultation

with the hotel reception and subject to availability.

Early check-in:

50% of the current daily room rate

Late Check-out:

50% of the current daily room rate

BLANKETS

You are welcome to request additional blankets

for your room.

BICYCLE rental

Directly in our house!

TV PROGRAM

Channel list is available in the room.

Switch on the TV, select the channel and

the entertainment starts. At the hotel bar

exciting live sports broadcasts.

HAIRDRESSER

Hairdresser Rauth

Johannesstr. 22 | 6344 Walchsee | T +43 5374 5708

Hair studio Verena

Johannesstr. 7 | 6344 Walchsee | T +43 664 922 2705

GUEST CARD

The guest card of the Kaiserwinkl region offers our guests

guests numerous discounts. Simply on arrival

request a Kaiserwinkl Card on arrival.

GIFT VOUCHERS

"Giving a gift means giving something to someone else,

that you would prefer to keep for yourself."

No matter which voucher you choose, it is guaranteed to

guaranteed to bring joy. The vouchers are available from us at

reception or on the website in the online store.

PETS - DOGS ONLY

In the entire Sportresort as well as in the village of Walchsee

on a lead. If your four-legged friend remains well-behaved, he can

to the hotel bar and the lounge area. Please

that access to our Move & Relax area and the hotel restaurant is

and to the hotel restaurant is not permitted. In the restaurant

there is a separate area for dog owners.

HOTEL BAR

Open daily. Various events such as live music evenings and regular sports broadcasts on the big screen.

HOTEL EVALUATION

We want to continuously improve and develop,

therefore we look forward to your rating on our

website.

INTERNET

You can easily and conveniently register under the

network "Das Walchsee" with the password "walchsee"

free of charge with our wireless WLAN in the entire

house.

YOUTH PLAYROOM

The room with air field hockey, pool table, table tennis and

mini-cinema is located in the basement.

CHILDREN'S PLAYROOM

The playroom for our younger guests with a slide castle

and play corner is located on the 1st floor.

LUGGAGE DEPOT

If you want to stay a little longer after check-out on the day of departure

you would like to stay a little longer, you are welcome to

deposit your suitcases with us. Just ask at reception

ask at reception.

MOVE & RELAX

"To be in balance, you have to keep moving."

We have made this our motto and rely on the power

on the power of movement - in summer and in

winter.

You are welcome to make an appointment for a massage or

beauty treatment at our Move & Relax reception on

extension 105 and let yourself be pampered.

The program for our group training sessions from

Monday to Saturday can be found in our morning post,

in the rooms, on the info screens and at reception.

the reception.

MOVE & RELAX INFO

The Move & Relax area is open daily from

08.00 to 21.00 hrs.

Sauna: 14.00 to 21.00 (on request)

Fitness: 07.00 to 20.00

Swimming

Indoor pool: 07.00 to 21.00 hrs

Outdoor pool: 08.00 to 20.00 hrs

During the opening hours of our pool, the

lawn is also open for you.

Textile area: indoor and outdoor pool, bio-sauna, steam cabin,

relaxation rooms, outdoor loungers and park area

Nude area (from 16 years): Finnish and bio sauna,

steam bath, infrared cabin and relaxation rooms

NON-SMOKERS

Our entire hotel is a non-smoking hotel.

Smoking is permitted on our balconies and

on the terrace.

EMERGENCIES & EMERGENCY CALL

Please contact us immediately at the reception on extension 103.

on extension 103.

we have also summarized the most important emergency numbers

summarized for you:

Fire department 122

Police 133

Rescue 144

International emergency number 112

Medical on-call service 141

ÖAMTC (Auto Mobilclub) 120

LOCAL TAX

The municipality of Walchsee charges a local tax of

person and night a local tax of € 1.90 (from the age of

15 years of age). The local tax is not included in our prices

included in our prices - we will charge it separately

separately on your departure.

PARKING

Subject to availability, we offer our guests the opportunity to

free of charge in our underground car park and at Das Lakeside.

parking.

RAIN ACROSES

We, in the mountains, are also well equipped for rainy days.

well equipped. Just in case, there are

great umbrellas at the reception desk

to borrow.

RESTAURANT

Breakfast 07.30 to 10.00 a.m.

Dinner from 18.30 to 20.30

RECEPTION - TELEPHONE EXTENSION - 103

Our reception team is available for questions, information and

information and tips from 07.30 to 22.00, 7 days a week.

for you. So just drop by or give us a call - we will be

help you further. Here you will also find tips for excursions,

sports program, hiking maps etc.

SKI AND SPORTS DEPOT

In the basement you will find our ski and sports depot. Here you can

store your ski or snowboard equipment in winter.

In summer you can lock your bike in the bike storage room in the

underground garage.

SKI & CROSS-COUNTRY SKI RENTAL

Our partner ski rental Brandauer is located only

100 m away from the valley station of the lifts

"Zahmer Kaiser" in Walchsee, district of Durchholzen.

Here you can get everything you need for a perfect skiing vacation

in the Kaiserwinkl region.

Cross-country ski rental:

Directly in the house!

POWER & LIGHT

Simply insert your room card into the electricity box

next to the door and it will work. When you

simply pull out the card and all the lights go out automatically

lights go out automatically - even the sockets are then

without power.

PETROL STATION

BP filling station Franz Zaglmayr | Dorfstraße 29

6344 Walchsee | Open from 07.00 - 19.00 hrs

TELEPHONE

It's easy - just pick up the phone and dial:

Reception 103

Move & Relax Reception 105

From room to room, simply dial the room number

from room to room. For external calls, pre-dial "0" and

and wait for the dial tone.

TABLE RESERVATION

Your table is reserved for your vacation and will be allocated on the day of arrival.

TOURIST OFFICE

Kaiserwinkl Tourist Info Walchsee | Dorfstraße 1

6344 Walchsee | T +43 501 100 | www.kaiserwinkl.com

INTOLERANCES

Please contact us if you have any allergies or intolerances

as well as any menu requests (vegetarian, vegan) please

to our head chef.

WALCHSEE

At the foot of the Kaiser Mountains lies the village of Walchsee,

directly on the lake of the same name. The impressive alpine panorama

and the proximity to interesting excursion destinations in

Bavaria and Tyrol make Walchsee the perfect starting point

for excursions with the whole family. There you will find

stores, several restaurants, the town hall and much more.

municipal office and much more.

ROOM CLEANING

The rooms are cleaned daily by our hard-working

cleaned by our hard-working little helpers until 16.00 hrs, provided the

"Do not disturb" sign is not hanging outside.

ROOM SAFE

You are welcome to store your valuables in the

room safe. Your valuables are only

insured if they are kept in the safe.