A TO Z
Host
Zentrum Neu-Schönstatt
Zentrum Neu-Schönstatt
Details
A
adapter
You can obtain an international socket adapter in the guest storage area behind the hotel lobby.
The voltage in Switzerland is 220 volts.
Allergy-friendly bed linen
See under "Blanket"
Arrival and departure
Our rooms are available from 14:00. On your departure, we ask you to vacate your room by
10:00 at the latest. Please drop your room card in the box provided in the lobby before you leave.
Pharmacy
The nearest pharmacy is in Walenstadt (swidro apotheke drogerie walenstadt)
Phone: +41 81 735 18 28
Doctors
The number of the emergency doctor for the Sarganserland
Tel. 0800 740 743
https://spezialaerzte.pizolcare.ch/
Ausflüge
You can obtain information via the QR codes on the TV.
Excursions/Culture & Events
At www.heidiland.com you will find numerous attractive events and excursion tips in the Heidiland vacation region.
At www.outdoor.heidiland.com you are on the official tour portal for hikers and bikers.
www.flumserberg.ch
Cable car to the Flumserberg ski and hiking area 2 km - bus 445
For individual outdoor events: hiking tours, snowshoeing and wildlife experiences
Intersport, Unterterzen; www.intersport-network.ch
Sale and hire of sports articles and equipment: stand-up paddle, kayak, pedalo and bike
+41 81 720 16 00
Suso Bike, Walenstadt
www.susobike.ch - Bike rental, repair and advice +41 81 735 32 70
Tennis
Outdoor tennis courts, Oberterzen Court reservation +41 79 477 30 96, Roland Giger
Indoor tennis courts, Murg, alte Spinnerei +41 81 720 35 75
B
ATM
The nearest bank with an ATM can be found in Unterterzen at Raiffeisenbank Sarganserland, Quartnerstrasse 29.
Bus stop
is located in front of the church
ironing service
There is a washing machine in the ski & bike room, a tumble dryer, iron and ironing board
C
Coiffeur - hairdresser
Coiffeur Manuela, Unterterzen,
Telephone: +41 79 263 68 94
Check-Out and Check-In
See Arrival and Departure
D
Blanket
Should you require an extra blanket, you will find them in the guest dormitory, behind the hotel lobby. For allergy sufferers, we also have all blankets and pillows in reserve.
E
Email / Internet
See Internet
F
Fire alarm
Please follow the instructions of our staff. You will also find instructions in your room. Please do not use the elevator in case of fire.
Breakfast
Our breakfast is served daily in the restaurants on the 1st floor of the center building
from 07:00 to 10:00. We spoil you with products from local producers, among other things.
G
Luggage storage
We offer luggage storage for our arriving and departing guests.
Church service (see also Church)
Gift voucher
A very special gift! We will be happy to create your individual gift voucher on our website:
Drinks and coffee
Refreshments and small snacks are available from the vending machine or Nespresso machine in the hotel lobby
H
Dogs
Dogs are welcome to stay with us by prior arrangement. We charge a surcharge of CHF 28.00 per dog per night (up to 40cm) for overnight stays in hotel rooms. Dogs are not allowed on the beds. Your four-legged friends are also welcome in our restaurants and in the lobby, but please show consideration for our other guests. For the well-being of all guests and for safety reasons, dogs must be kept on a lead throughout the entire hotel and grounds.
Hygiene articles
If you have forgotten something at home, please ask the chambermaids
I
Information material regional
In our hotel lobby you will find regional information material.
Internet/laptop
The hotel's e-mail address is
The website is.
To connect to the Internet you need the WLAN code Quarten8883.
You have access to the Internet throughout the hotel
K
Church
The Catholic Church of St. Gallus is located right next to the hotel.
Calendar of services.
https://www.sesowa.ch/mols-murg-quarten/worship
Hotel art
Pictures and art objects from our exhibitions can be purchased from us.
L
Charger
Charging stations are located in the lobby and restaurants.
Laptop (see also Internet)
Light and power
To switch on the light and power, insert your room card into the energy activation box next to the entrance
M
Mary Chapel
You are in a place of power and blessing. The small Schoenstatt chapel behind the hotel is available for you to take a break.
Museums
A brochure with all the museums and current exhibitions in the area can be found
in the hotel lobby.
N
Emergency exits & escape routes
Emergency exits are marked on each floor (green sign). Please do not use the elevator in the event of a fire alarm. You will find escape instructions in your room.
Emergencies
Police 117, fire department 118, emergency ambulance 144, pharmacy, Walenstadt +41 81 735 18 28
P
Parking
Hotel parking spaces are located in the immediate vicinity of the hotel below the church.
R
Radio
You can choose from a wide range of national and international radio programs on the TV in your room.
Smoking
We would like to point out that smoking is prohibited inside the hotel and in the center.
Reception
Friendly reception staff can be reached 24 hours a day via the two telephones in the hotel lobby.
The reception in the center is staffed daily from 08:00 to 17:00.
Our staff are available to provide you with information during this time.
Restaurant for our hotel guests
- Breakfast 07:00 - 10:00
- Restaurant 07:00 - 21:00
- Lunch 12:00 - 14:00
- Dinner 17:30 - 20:00
Restaurant opening hours:
Our restaurant is closed on Mondays and Tuesdays.
- Wednesday to Sunday daily menu 11:30 to 14:00
-Wednesday to Sunday snack menu 14:00 to 17:00
Our restaurant is closed in the evening.
S
Safe
All rooms are equipped with a safe, you will find the instructions by the safe. The safe is
located in the closet.
Sauna and Fitness - Vitaloase
On the 7th floor there is a regeneration area and a panoramic terrace for fitness and relaxation. This area is accessible with the room card and offers a rooftop sauna, infrared cabin and a fitness center with techno-gym training equipment.
Opening times: Fitness: 06-21:00 Sauna: Summer - 17:00-21:00 Winter: 17:00-20:00
Writing utensil and notepad
You will find a writing utensil and notepad on your desk for your notes.
Snacks, coffee and drinks
Available from the vending machine in the lobby.
Ski room
with small workshop is accessible with your hotel card.
T
Taxi
Taxi Walensee
Telephone: +41 79 735 30 00
TV / Television
All our rooms are equipped with a TV and remote control.
V
Velo room
with a small workshop is accessible with your hotel card.
W
Washing facilities
On floor 0, in the ski and bike room, a washing machine and dryer are available for free self-service.
Z
Dentist
Dr.med.dent. Oliver Kofler Dr.med.dent. Holger Adams Quartnerstrasse 1 8882 Unterterzen
Telephone: +41 81 738 10 97
Newspaper offer, updated daily
Available in the restaurant
Room card
If you lose your room card or need a replacement card, you can obtain additional room cards from the check-in terminal. You will need your reservation number for this.
If you need help, please call us, we will be happy to assist you:
Phone: +41 81 511 02 50
