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Guide A to Z

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Hotel Haus Chorin

Hotel Haus Chorin

Helpful facts

Welcome, here you will find the most important information about your stay.

You have not found what you are looking for or have further questions?

Then please contact us: rezeption@hotel-chorin.de


Departure

Please vacate the room by 10:00 a.m. at the latest on your day of departure so that we have the opportunity to make the room available for a newly arriving guest on time. We will be happy to lock up your luggage free of charge. If you prefer a late departure, please contact us so that we can check to what extent this is feasible.


ALLERGIES

If you have any allergies or food intolerances, our restaurant staff will be happy to provide you with the necessary information


ALTE KLOSTERSCHÄNKE

Currently closed due to construction work.


Arrival

We will have your room ready for you from 16:00 at the latest. If you prefer to arrive earlier, please contact us so that we can check to what extent this is feasible.


AMTSSEE

The Amtssee is located directly at Hotel Haus Chorin. The lake is a maximum of 6.5 meters deep. Swimming is permitted. You are welcome to use our own jetty, the key is available at reception.


Pharmacy

The nearest pharmacy is located in Eberswalde.


Doctor

The nearest doctor's surgery is located in Eberswalde.


ADAPTERS

If you need adapters or extension cables, please contact reception.


BABY COTS

Baby cribs and bed linen are available in our hotel for our younger guests. Please let us know if you require this.


BATHROOM STOOL

If you require a bathroom stool or similar, please contact reception.


RAILWAY STATION

The Chorin train station is approx. 20 minutes' walk from Hotel Haus Chorin. If possible, our shuttle bus is also available. Please understand that we charge € 2.50 per journey.


BANK/ATM

Shell petrol station, Breite Straße, 16225 Eberswalde

Sparkasse Barnim, Michaelisstraße 1, 16225 Eberwalde (24 hours)


BERLIN

Berlin city center is approx. 70 kilometers from Hotel Haus Chorin and can be reached comfortably and inexpensively by train from Chorin Kloster station without changing trains.


CHANGE OF BED LINEN

If required, we can also change your bed linen on a daily basis for an additional charge. Please inform our reception staff if this service is required.


REVIEWS

We look forward to receiving your evaluation of our performance on the public portals and are also very happy to receive your comments or remarks personally. We thank you for your support.

BILLARD

There is a pool table and cues/chalk in the hotel foyer. This can be used by yourself and is free of charge.


PLEASE DO NOT DISTURB

If you do not wish to be disturbed during your stay in the guest room, we ask you to hang the "Please do not disturb" sign displayed in the room on the knob of your room door from the outside.


FLOWERS

We are happy to order flowers according to your requirements. In addition, you will find various flower stores in Eberswalde or Angermünde.


BOWLING

On the first floor there is a bowling alley with 2 lanes. The price is €15.00 per lane and hour. The rental fee for bowling shoes is € 1.00 per person.


BUS-SHUTTLE

We are happy to pick you up from Chorin train station and take you there. The price is € 2.50 per person/ride. Please note that this service is only available on request.


shopping

Hygiene products, batteries and cigarettes are available at our reception. You will find further shopping facilities in Eberswalde. There is a Shell petrol station 10 kilometers away, where you can also buy common groceries (Breite Straße, 16225 Eberswalde).


ELECTRIC VEHICLES

Sustainability and careful use of resources are important to us. We have a charging station for electric cars and bicycles. We charge €39.00 for one full charge.


Our reception staff will be happy to help you with this.


In the main building there is an elevator for the first floor to the 3rd floor. Please note that the use of the elevator is not permitted in case of fire.


FAMILY ROOMS

The Hotel Haus Chorin offers a number of spacious rooms that can easily be equipped with an extra bed or crib.


CELEBRATIONS

We are happy to host your celebration in our rooms. Whether wedding, christening or birthday, we will provide the right setting according to your wishes. In addition to our capacities in the main building of the hotel, we also organize banquets in our restaurant "Alte Klosterschänke" on the south side of the Amtssee or support you in cooperation with the Chorin Monastery.


Evacuation routes

Please note the evacuation plans posted in your guest room and public areas. In the event of a necessary evacuation, an emergency signal will sound via the loudspeakers installed in the building. The assembly point is located in the lower parking lot.


BREAKFAST

Our breakfast buffet is available from 07:00 to 10:00 in the restaurant on the 1st floor. On Saturday, Sunday and public holidays until 10:30 am. We kindly ask you to observe the check-out time until 10:00 am and to vacate your guest room on time. We will be happy to store your luggage with us during this time.


Guest book

We would be delighted to receive your entry in our guest book, which is available at reception.


Guest houses

In addition to our main house, we also offer accommodation in our surrounding guest houses. The rooms offer less comfort and are a cost-effective alternative for a stay in the Schorfheide Biosphere or for an overnight stay on business.


BAGGAGE ROOM

We will be happy to store your luggage in our luggage room on the first floor free of charge.


BAGGAGE SERVICE

If you need help with your luggage, we will be happy to assist you. Alternatively, there is also a luggage trolley available in the hotel lobby.


Worship

Please check the notices in the foyer or ask at our reception desk for current church services.


TOWEL CHANGE

If required, we can also change your towels on a daily basis for an additional charge. Please inform our reception staff if this service is required.


Main building

In addition to the recently renovated guest rooms, our main building houses the reception, the Restaurant am Amtssee with terrace and breakfast menu, conference rooms and a bowling alley.


FAN HEATER

If it is too cold in your room, you can borrow a fan heater for your comfort.


WEDDINGS

Every year, many weddings are organized in our house and we receive a lot of praise for the implementation. Chorin Monastery organizes wedding ceremonies in an unforgettable setting. Please contact us.


DOGS/PETS

Please note that pets of any kind are not permitted in our house.


HYGIENE ARTICLES

Please ask our reception staff if you need anything. We have various travel items available for you.


INTERNET

W-LAN is available free of charge throughout the hotel and is not password protected.


CHILDREN'S PLAY

Please ask at our reception desk. We are happy if your children are happy.


CHILDREN'S CHAIR

Children's chairs are available for our little guests in each of our restaurants.


KLOSTER CHORIN

The Chorin Monastery is just a few minutes' walk from Hotel Haus Chorin. In addition to guided tours, Chorin Monastery is also the venue for many small events and the Chorin Music Summer from July to August each year.


Contact HOTEL

Hotel Haus Chorin

Neue Klosterallee 10

16230 Chorin

Tel.: 033366-5480

Email: rezeption@hotel-chorin.de


HEAD PILLOWS

Please let us know if you have any special requests regarding your sleeping comfort.


KRANKENHAUS

Klinikum Barnim Werner-Forßmann-Krankenhaus

Rudolf-Breitscheid-Straße 100

16225 Eberswalde

Telephone: 03334 690


MITCHES

We are aware that in summer we are also host to mosquitoes, which enjoy the region in large numbers organized in tour groups. Please contact the reception if you need repellent spray.


MUSIC SUMMER

Every year in the months of July to August, the Chorin Music Summer is held at Chorin Monastery.


NIGHT SERVICE

Please note that our reception is not manned 24 hours a day. Our hotel is monitored overnight by a security service. Your room key opens and closes the side door of the main hotel entrance.


SEWING TOOL

You are welcome to obtain a needle and thread free of charge from our reception.


NON-SMOKING ROOMS

Smoking is not permitted in any of the rooms or public areas. You are welcome to use the balcony or terrace of your room, if available. We thank you for your understanding, in the event of violations, the hotel reserves the right to assert any resulting damages against the guest and to issue a house ban.


Emergency

Please inform us immediately if an emergency has occurred via Tel.800 or 801/802. 

The public emergency numbers are: 110 police, 112 fire department.


PARKING

We do not charge a fee for the available parking spaces at the hotel. Please note that the hotel accepts no liability for any damage.


PICKNICK

Planning a picnic in the Schorfheide Biosphere Reserve? We will be happy to put together a picnic selection of drinks and snacks for you.


POLICE

The nearest police station is located in 16230 Britz, Eisenwerkstraße 11, Tel.Please note the limited opening hours and dial 110 in an emergency.


POST

Please hand in your post to the reception staff. We will be happy to send it for you.


RESTAURANT

Our restaurant "Am Amtssee" is located on the 1st floor. We look forward to welcoming you from 12:00 to 22:00. The kitchen closes at 20:00. Please note that we offer dinner as a buffet for higher occupancy.


SAUNA

Our sauna is currently out of service.


We won't leave you out in the rain and are happy to lend you umbrellas.


BAD WEATHER

We hope that the sun will shine for you. If our wish is not fulfilled, our staff will provide you with information and ideas for a beautiful day in the Schorfheide Biosphere Reserve.


SHOE SHINE MACHINES

Our shoe shine machines on the floors in the main building of the hotel ensure clean shoes. You will find another shoe shine machine in our Haus am Wald.


SWIMMING POOL

Amtssee


Badesee Serwest with sunbathing lawn (7 kilometers)

16230 Chorin


Baff leisure pool (17 kilometers)

Heegermühler Straße 69A

16225 Eberswalde

Tel.03334-23322


LATE DEPARTURE

Please contact us if you would like to use your guest room after 10:00 am on the day of departure. We will be happy to check whether this is possible free of charge.


GAMES

A selection of board and card games is available at reception.


Daily newspaper

Daily newspapers are available in the hotel lobby and in the breakfast area.


MEETINGS

We have 5 meeting rooms that can be opened and closed with a capacity of 3-200 people. Our guest houses also have rooms available that are ideal for a workshop. We also cooperate with the Chorin Monastery, which also has conference facilities. We would be happy to organize your event or workshop. Please contact us so that we can make you an individual offer.


PETROL STATION

The nearest petrol station can be found in Breite Straße, 16225 Eberswalde, about 10 kilometers away.


drink money

Drinks are not included in our services. Our employees appreciate your commercial appreciation.


DISTRIBUTION CABLES

We are happy to provide you with extension cables or 3-way plugs on loan on request.


VOLT

The power supply at the hotel is 230 volts.


Weather

You can obtain information on the current weather forecast from our reception staff.


WLAN

W-LAN (under Telekom) is available throughout the house free of charge and is not password protected.


HIKING

The Schorfheide Biosphere Reserve has a variety of marked hiking trails for every level of endurance and fitness. Hiking maps are available from reception.


VALUABLES

Please note that there is only limited insurance cover for valuables in your guest room. We are happy to lock your valuables in a safe at our reception.


CHANGING TABLE

You will find a changing table by the public toilets on the first floor.


X-TRA WISHES

Please let us know if you have an individual wish. We will be happy to try to make it come true.


Means of payment

We accept the following cards: EC/Maestro, Visacard, Mastercard. Cash is not accepted.


CIGARETTES

A vending machine with a wide range of products is located by the public toilets on the first floor. You will need a debit card or a "ZIGGI-Card", which you can obtain from reception.


ROOM CLEANING

Your guest room will be cleaned daily by our staff. If you would like a change of towels, we ask you to simply place the used towels on the bathroom floor.


FINALLY

We wish you a wonderful stay at Hotel Haus Chorin. Your team at the Hotel Haus Chorin

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