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  1. Experiences
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Good to know

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Moseralm Dolomiti Hideaway

Moseralm Dolomiti Hideaway

Details

Useful information from A to Z for your holiday


- Active fitness and weekly program

can be found in our welcome folder or at the reception


- Arrival - Departure

Arrival from 15.00 pm.

Departure until 10.00 am. Late check out on request.


- ALM SPA adults only!

Open from 10:00am - 07:30pm sauna from 3pm

Enrosadira Sky Pool 35°C

Roof terrace

Organic hay sauna

Swiss stone pine sauna

Steam bath "Karer See"

Latemar event sauna

Daily sauna infusions

Snowroom

Dolomites spring - fresh water pool

Sundowner Lounge

Relaxation room Rosengarten & Latemar

Tea Lounge

Alpine lounge

Fireplace "Rosegarden on fire"


- Bathrobe

Available free of charge during your stay.

If you would like to change it, we charge € 7.00.


- Bar & Restaurant

Bar from 09.00 am to 24.00

Restaurant from 11.30am to 04.30 pm


- Beauty department ALM SPA

Opening hours: from 10.00 to 19.00

Make an appointment at the beauty or hotel reception.


- Bike rental

We rent out high-quality e-bikes for a fee.


- Billiard

billiard cues and billiard balls


- Cell phones

Out of consideration for our guests seeking relaxation, we kindly ask you not to use your phones in our dining room and in the wellness & spa area or to switch them to silent mode. We thank you for your understanding.


- Children's playroom in the basement (-1)

Use of the equipment and the room at your own risk!


- Charging station for electric cars

4 charging stations are available for our guests. (for a fee)


- Cleaning of the rooms

daily between 08.00 and 03.00 pm


- Internet access

Free WLAN connection throughout the house.

Password: moseralm12


- Extras

are charged to the room account. You will receive the previous day's consumption every morning for checking. In case of errors, please contact reception.


- Family SPA area

Opening hours 07.00 to 19.00

Family SPA Pool 32°C

Dress-on family sauna (on request)

Outdoor whirlpool


- Fitness room

Our forest fitness room is located next to the Alm SPA and open 24 h.


- Gift vouchers

Do you need a gift? We will be happy to design a personalized voucher for you.


- Key card

It is necessary to show the key card at every consumption.


- Meal times

Breakfast from 07.30 am to 10.00 am

Dinner from 07.00 pm to 08.30 pm


- Minibar

Water from our minibar is free of charge.


- Non-smoking zone

All our rooms are non-smoking rooms. We ask you to smoke outside only. Thank you for your understanding.


- Parking and garage

Outdoor parking spaces are available free of charge. We are happy to reserve a parking space for you in the garage for an extra charge of € 9.00/day


- Payment

If you leave before 08.00 a.m., we kindly ask you to pay the hotel bill by 06.00pm the evening before.


- Packed lunch

We are happy to prepare a packed lunch for you. Order at the reception. Cost: € 9.00.


- Pets

Unfortunately we do not accept pets.


- Repairs

If a repair is necessary in your room, please let reception know.


- Reception

open from 07.30 am to 10.00 pm


- Towels

You will find the towels in the wellness bag in your room.

We try to reduce the number of washes to protect our environment. We ask you to help us and leave the choice up to you:

Towels on the floor: please change.

Towels hung up: I use them one more time

If desired, the towels can be changed daily.

Please note that towels are only changed in the room. There are no towels in our Alm Spa.


Similar tips

Summer weekly program

Summer weekly program

Arrival

Arrival

Summer activities

Summer activities

Advantage cards

Advantage cards

New concept

New concept

Surroundings

Surroundings

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