
Moseralm Dolomiti Hideaway
Useful information from A to Z for your holiday
- Active fitness and weekly program
can be found in our welcome folder or at the reception
- Arrival - Departure
Arrival from 15.00 pm.
Departure until 10.00 am. Late check out on request.
- ALM SPA adults only!
Open from 10:00am - 07:30pm sauna from 3pm
Enrosadira Sky Pool 35°C
Roof terrace
Organic hay sauna
Swiss stone pine sauna
Steam bath "Karer See"
Latemar event sauna
Daily sauna infusions
Snowroom
Dolomites spring - fresh water pool
Sundowner Lounge
Relaxation room Rosengarten & Latemar
Tea Lounge
Alpine lounge
Fireplace "Rosegarden on fire"
- Bathrobe
Available free of charge during your stay.
If you would like to change it, we charge € 7.00.
- Bar & Restaurant
Bar from 09.00 am to 24.00
Restaurant from 11.30am to 04.30 pm
- Beauty department ALM SPA
Opening hours: from 10.00 to 19.00
Make an appointment at the beauty or hotel reception.
- Bike rental
We rent out high-quality e-bikes for a fee.
- Billiard
billiard cues and billiard balls
- Cell phones
Out of consideration for our guests seeking relaxation, we kindly ask you not to use your phones in our dining room and in the wellness & spa area or to switch them to silent mode. We thank you for your understanding.
- Children's playroom in the basement (-1)
Use of the equipment and the room at your own risk!
- Charging station for electric cars
4 charging stations are available for our guests. (for a fee)
- Cleaning of the rooms
daily between 08.00 and 03.00 pm
- Internet access
Free WLAN connection throughout the house.
Password: moseralm12
- Extras
are charged to the room account. You will receive the previous day's consumption every morning for checking. In case of errors, please contact reception.
- Family SPA area
Opening hours 07.00 to 19.00
Family SPA Pool 32°C
Dress-on family sauna (on request)
Outdoor whirlpool
- Fitness room
Our forest fitness room is located next to the Alm SPA and open 24 h.
- Gift vouchers
Do you need a gift? We will be happy to design a personalized voucher for you.
- Key card
It is necessary to show the key card at every consumption.
- Meal times
Breakfast from 07.30 am to 10.00 am
Dinner from 07.00 pm to 08.30 pm
- Minibar
Water from our minibar is free of charge.
- Non-smoking zone
All our rooms are non-smoking rooms. We ask you to smoke outside only. Thank you for your understanding.
- Parking and garage
Outdoor parking spaces are available free of charge. We are happy to reserve a parking space for you in the garage for an extra charge of € 9.00/day
- Payment
If you leave before 08.00 a.m., we kindly ask you to pay the hotel bill by 06.00pm the evening before.
- Packed lunch
We are happy to prepare a packed lunch for you. Order at the reception. Cost: € 9.00.
- Pets
Unfortunately we do not accept pets.
- Repairs
If a repair is necessary in your room, please let reception know.
- Reception
open from 07.30 am to 10.00 pm
- Towels
You will find the towels in the wellness bag in your room.
We try to reduce the number of washes to protect our environment. We ask you to help us and leave the choice up to you:
Towels on the floor: please change.
Towels hung up: I use them one more time
If desired, the towels can be changed daily.
Please note that towels are only changed in the room. There are no towels in our Alm Spa.