Cancellation Policy and Travel Insurance

"Cancellation and penalties: Before going on vacation, various situations may occur that prevent the undertaking of the trip. To avoid financial damage, we recommend taking out Hotel Storno Plus travel cancellation insurance, in cooperation with

Europäische Reiseversicherung AG. We offer the possibility to pay the insurance premium online along with the deposit easily and securely.

The following reservation cancellation fees apply:

In case of cancellation between 30 and 20 days before arrival, a cancellation fee of 30% of the total reservation price will be charged.

In case of cancellation between 20 and 10 days before arrival, a cancellation fee of 60% of the total reservation price will be charged.

In case of cancellation between 10 and 3 days before arrival, a cancellation fee of 80% of the total reservation price will be charged.

In case of cancellation in the last 3 days before arrival, a cancellation fee of 100% of the total reservation price will be charged.

In the event of no-show, late arrival or early departure, 100% of the total reservation price will be charged.

Special conditions: no

Additional information: We always recommend that you take out trip cancellation insurance to protect you from any unforeseen events. In the event of illness or other situations that require cancellation of your stay, the insurance will cover cancellation costs, within 30 days prior to arrival.

To cancel your stay, we ask that you send us a cancellation request via email so that we have written confirmation."