A to Z

Good to know

ALLERGIES / FOOD INTABILITIES

We pay attention to your diet. Please let us know of any food intolerances and allergies in good time so that we can provide you with the best possible care.

ARRIVAL AND DEPARTURE

The rooms are available from 2.00 pm on the day of arrival, we ask that you vacate your room by 11.00 am.

Doctor / Pharmacy

Mrs. Dr. Mall . Opening hours Mon-Fri 8:00-11:30 and from 14:00-17:30

Bahnhofstrasse 5

6580 St. Anton am Arlberg

+43 544630414

You can also find out the current doctor or pharmacy emergency service here.

Emergency service (for accidents or life-threatening illnesses): Pick up the receiver, press "0", wait for the dial tone and then dial 0544630414.

TIPS FOR TRIPS AND SUGGESTIONS

You can obtain these from reception. Various flyers of excursion destinations are also available there.

or online

BATHROOMS AND BATH TOWELS

If you need additional bath towels, please let the chambermaid or reception know.

Frotteslippers are available in the rooms.

HOLLAND POOL/SAUNA/STEAMBATH/INFRARED CABIN:

Accessible by elevator on floor -2 Indoor pool open from 07:30 - 21:00 (summer 07:30-20:00)

Sauna and steam bath from 14:00. (Summer on REQUEST)

No pool attendant.

Please book your massage at reception.

HANGER SERVICE

We will iron your clothes for an extra charge. Your ironed clothes will be returned to you on the same day if you hand them in by 12.00 noon - usually within 2 hours.

CONCIERGE

Do you have a special request, wishes or suggestions, or need a tip for a hike, excursion or shopping trip? Then get in touch with our reception staff. They will be happy to help you and always have an open ear for questions and requests relating to your stay. They will be happy to organize your personal moment for you.

Write an email to reception

Just send us an email

DEPOT FOR YOUR SPORTS EQUIPMENT | bikes or ski room

SKI:

The ski room is located in the basement, please use the entrance and exit behind the ski room. To open with the room card

Please do not go through the hall - danger of slipping!

Whether it is winter equipment or your summer equipment we have enough space for you.

At the ski lifts there are storage facilities at Albersport or Intersport for your skis.

Please report to reception!

DOORMAN-SERVICE

On request, we will park your car and drive it up again if necessary.

E-CHARGING STATIONS

There are numerous charging stations with 11 KW and some with 300KW near the Sprthotel.

BREAKFAST AND DINNER TIMES

Our rush hour breakfast times:

- 07.30 to 08.30 a.m. - there is still little going on, a relaxed start to the day

- 08.30 to 09.30 a.m. - most guests are now awake, there may be waiting times at the buffet

- 09.30 to 10.00 a.m. - the rush of guests has calmed down a little

Our rush hour times Dinner:

- 18.30 to 19.00 - the first guests take their seats

- 19.00 to 20.00 - the kitchen is working at full speed, please bring some time with you

- 20.00 to 20.30 - it's getting a little quieter, most of the courses have been served

BAGGAGE SERVICE

We are happy to help you with your luggage. Please let us know at reception and we will collect your luggage from your room.

HANDY

Please put your cell phone on silent mode or do not use it out of consideration for other hotel guests in the restaurant. Have you forgotten your charging cable? We can charge your cell phone at reception.

DOGS

Dogs are generally welcome in our hotel. However, not all rooms allow pets. When making your inquiry, please must state that you are traveling with your four-legged friend so that we can offer you a suitable feel-good room.

- We charge € 15.00 per dog per day excluding food

- To ensure that your furry friend gets used to its new surroundings as quickly as possible and feels "poodle" comfortable with us, it is best to bring familiar objects with you. This could be their favorite toy, blanket or food bowl, for example. This will also help prevent your four-legged friend from getting into the hotel furniture.

- Nevertheless, be prepared for incidents. As unpleasant as it may be, you as the owner are liable for any damage caused by your dog, such as scratches or hard-to-remove dirt. We recommend that you take out appropriate liability insurance for this.

- Ideally, you should only leave your dog alone in the room in exceptional circumstances. In this case, please hang the "red" sign on your room door. This means that no member of staff can enter the room.

- Although your dog may be allowed to sleep on the sofa or bed in your home, we prefer you to bring your four-legged friend a dog basket. If your dog still wants to make itself comfortable on the upholstered furniture, please use the "dog sheets" to cover it, which we will be happy to provide

- If your dog does have a little mishap in the hotel, please do not hesitate to let us know.

INTERNET & TV

Our guest WiFi has been expanded. In the rooms as well as in our wellness area, restaurant you have the possibility to connect to the Internet via our W-LAN "Free WIFI Sporthotel". The password is 1234

Main entrance

Our main entrance is open until midnight. After that, use your room card to the right of the door to open the main entrance door.

NUMBERS

Reception

Dial 100

Emergency call (for accidents and life-threatening illnesses

Press the "0" button and dial 112 when you hear the dial tone. For the medical on-call service, press "0" and dial 116 117 when you hear the dial tone.

OPENING HOURS

- Main reception from 07.00 to 21.00

- Pool from 07.30 to 21.00 hrs, in summer until 20.00 hrs

- Sauna area from 14.00 hrs to 21.00 hrs (in summer on REQUEST)

PAYMENT

You can settle your hotel bill until 21.00 hrs on the day before departure and from 7.30 hrs on the day of departure. We accept the following means of payment: cash, EC card, MasterCard and VisaCard. For express check-out, please contact reception 24 hours before departure.

Rain umbrellas

are available to borrow at the main entrance.

Laundry service

A laundry bag €15

RECEPTION

Have you forgotten something, such as a toothbrush, toothpaste etc.? Perhaps you also need a power socket adapter or would like to deposit something in our safe at reception? We can photocopy and scan your documents for you. Just drop by our reception desk.

CANCELLATION TERMS

To ensure that you are covered against all eventualities, we recommend that you take out travel cancellation insurance.

WLAN

Free WIFI Sporthotel

Password: 1234

Rooms:

To avoid being disturbed, please press the green button under the door handle or attach a "Do not disturb" card outside.

All rooms are non-smoking rooms.

SKI:

The ski room is located in the basement, please use the entrance and exit behind the ski room. Open with your room card.

Please do not go through the hall - danger of slipping!

Or for more comfort: Use the free ski depot at Intersport or discounted ski depot at Alber-Sport directly at the Galzigbahn

Deposit your skis and boots in a free ski depot at Intersport near the valley station. You will receive the voucher for this at reception.

DINNER (for half-board bookings) WINTER:

In the area behind the house bar from 18:30-20:30.

A table is reserved for you.

BREAKFAST WINTER

On the 1st floor from 7:30 - 10:30

DINNER (for half-board bookings)SUMMER:

In the area behind the house bar from 18:30-20:00.

One table is reserved for you.

BREAKFAST SUMMER

In the area behind the house bar from 07:30-10:00.

One table is reserved for you.

Indoor pool/sauna/steam bath:

Accessible by elevator on floor -2 Indoor pool open from 07:30 - 21:00

Sauna and steam bath from 14:00. (summer only on request)

No pool attendant.

Please book your massage at reception.

We wish you a pleasant stay and will of course be happy to answer any questions you may have.