Internet & Phone

We offer free Wi-Fi throughout the hotel. You can log in by entering:

Username: room number

Password: Excelsior

To call a room, simply enter the number of that room. To make an internal call, simply type in the desired number.

Important internal numbers:

Bar and room service: 626

Reception: 620

Emergency: 820 (after midnight)

Castle Beauty & SPA: 630

NEW: From now on our reception can be reached directly via Whatsapp at +39 334 653 0329.