General information

RECEPTION

Our reception is open daily from 8.00 am to 10.30 pm. If you need any information, we will be happy to help you at any time. You can reach us on extension 535 or 536.

INTERNET

For free WiFi access, please contact reception.

TILED STOVE IN THE ROOM

If you set the tiled stove switch to "On", the stove is automatically heated from 2.00 pm to 8.00 pm. The stored heat is then released until late in the evening.

SMOKING

The hotel is completely non-smoking! You can smoke on our hotel terrace and on your balcony as well as on the small terrace (north side) in the Himmelreich.

ROOM SAFE

All rooms have a safe, which is insured up to EUR 2,180.00. It is possible to deposit higher values in a safe deposit box in the office.

DRINKS

We ask you to check all your drinks invoices and sign them if they are correct. Subsequent corrections are not possible.

SPORTS STORE INSIDER

Our guests receive a 10% discount on all items in the sports store opposite the hotel on presentation of their room card.

TELEPHONE

You can make any call directly from your room telephone: Pick up the handset - 0 or press the "AMT" button for the overhead line. Please note that the telephone is automatically blocked after payment of the room bill!

Our telephone number: 0043-5287-8511

Extension to the rooms: 0043-5287-8511 + room number

Extension to the PRIVATE HOMES: 0043-5287-8511 + room number

Internal calls: Please only dial the room number.

You can reach the reception at 535 and 536.

International prefixes:

Germany 0049

USA 001

Switzerland 0041

UK 0044

Italy 0039

Sweden 0046

France 0033

Belgium 0032

Netherlands 0031

Denmark 0045

Luxembourg 00352

Poland 0048

Wake-up call: press the "Wake-up call" button or dial the number "93":

then enter the time in 4 digits, e.g.:0830 for 8.30 a.m.

Rescue service: 144

Night-time home emergency call: 710 (at night)

WALKING POLES & CHILDREN'S BACK CARRIERS

We are happy to provide you with walking poles and back carriers for your tour.