Internet, Phone & Television

We offer free Wi-Fi throughout the hotel. You can log in by entering:

Username: room number

Password: Excelsior

To call a room, simply enter the number of that room. To make an internal call, simply type in the desired number.

Important internal numbers:

Bar and room service: 626

Reception: 620

Emergency: 820 (after midnight)

Castle Beauty & SPA: 630

From now on our reception can be reached directly via Whatsapp at +39 334 653 0329.

NEW: In addition to the extensive unified channel list throughout the hotel, the television also offers an innovative casting system to make the guest feel at home. This system not only allows streaming of multimedia content from their mobile device to the TV but even provides access to various streaming providers (Netflix, Prime Video, etc.) with their own credentials. All while ensuring the utmost privacy of the guest. The credentials will be deleted daily (or at check-out), thus preventing access by unauthorized persons.